• Seaside Home Health is committed to making our website’s content accessible and user-friendly to everyone. If you are having difficulty viewing or navigating the content on this website or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 1-561-437-1411 or email our team at admin1@seasidehh.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our clients and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage them to provide third-party digital content that is accessible and user-friendly.

  • Seaside Home Health is guided by a tradition of dependability, compassion, trustworthiness, and excellence. We believe that serving patients in the home setting through qualified, loving, compassionate caregivers is the most important activity of the organization.

  • Terms of Service

    Last Updated: January 1, 2026

    WELCOME TO THE OFFICIAL WEBSITE OF Seaside Home Health

    THESE TERMS OF SERVICE (“TERMS”) CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND OUR WEBSITE AND GOVERN YOUR ACCESS TO AND USE OF OUR WEBSITE, BY ACCESSING, BROWSING, OR OTHERWISE USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, AS WELL AS OUR [PRIVACY POLICY], WHICH IS INCORPORATED HEREIN BY REFERENCE.

    IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY POLICY, OR IF YOU ARE NOT AUTHORIZED TO ACCEPT THESE TERMS ON BEHALF OF THE ENTITY YOU REPRESENT, YOU MUST IMMEDIATELY CEASE ALL ACCESS TO AND USE OF THE SITE.

    THESE TERMS APPLY TO ALL USERS AND VISITORS OF THE SITE, INCLUDING WITHOUT LIMITATION PATIENTS, PROSPECTIVE PATIENTS, CAREGIVERS, REFERRAL SOURCES, OR MEMBERS OF THE GENERAL PUBLIC WHO MAY ACCESS CONTENT ON OR INTERACT WITH THE SITE.

    1. USE OF THE SITE

    The Site is intended to provide general information about Seaside Home Health’s services and operations. You may use the Site only for lawful, personal, and non-commercial purposes, and only in accordance with these Terms of Service and all applicable local, state, and federal laws and regulations.

    By using the Site, you agree that you will not use it in any manner that violates any applicable law; attempt to access any part of the Site or any system, server, or network connected to the site without proper authorization; introduce or transmit any virus, worm, malware, spyware, or other malicious or disruptive code; interfere with or disrupt the normal functioning of the Site, or the servers or networks connected to the Site; engage in data mining, screen scraping, or any other automated method of data collection from the Site without our prior written consent; transmit any unsolicited advertising, marketing, spam, chain letters, or other forms of solicitation through the Site; misrepresent your identity or affiliation with any person or organization; attempt to probe, scan, or test the vulnerability of any system or network related to the Site; upload or share any material that infringes upon the intellectual property or privacy rights of others, or that is unlawful, defamatory, obscene, harassing, or otherwise objectionable; collect or harvest information about other visitors or users of the Site without their consent.

    We reserve the right to monitor all use of the Site and to take appropriate action, including restriction or termination of access, against any individual or entity that violates these Terms or otherwise engages in conduct that we determine, in our sole discretion, to be harmful to our interests or to the security, integrity, or availability of the Site.

    2. NOT MEDICAL ADVICE

    The content available on this Site is provided for general informational purposes only and is not intended to be, nor should it be construed as, medical advice, clinical guidance, diagnosis, treatment, or any form of professional healthcare recommendation. The information presented may include general overviews of health-related topics, descriptions of services offered by Seaside Home Health, or educational materials, none of which are a substitute for consultation with a licensed physician or other qualified healthcare provider.

    No content on the Site is intended to create, and your use of the Site does not establish, a provider–patient relationship between you and Seaside Home Health or any of its professionals. Communications submitted through contact forms, emails, or other interactive elements of the Site do not constitute or initiate medical care and should not be relied upon for clinical decisions.

    You should never disregard professional medical advice or delay seeking care because of information you have read on this Site. If you have questions about a medical condition or need health-related assistance, you should consult directly with a licensed provider in your jurisdiction.

    IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, DIAL 911 IMMEDIATELY OR GO TO THE NEAREST EMERGENCY ROOM.

    3. PRIVACY

    Your use of the Site is subject to our [Privacy Policy], which is incorporated by reference into these Terms. The Privacy Policy describes the types of personal information we may collect from you when you visit or interact with the Site, including through contact forms, request submissions, or other voluntary communications, as well as how we use, disclose, and protect that information.

    By accessing or using the Site, you acknowledge and agree that Seaside Home Health may collect and process certain personal information, such as your name, email address, phone number, or any other information you choose to submit. We use this information solely for business purposes, such as responding to inquiries, facilitating service requests, or improving the functionality and content of the Site.

    Although Seaside Home Health is a healthcare services provider, the Site is not designed to receive, store, or transmit protected health information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). You should not submit clinical details, medical histories, diagnostic results, or any sensitive health data through the Site unless explicitly directed to do so through a secure, HIPAA-compliant channel.

    We implement reasonable administrative, technical, and physical safeguards to protect the personal information submitted through the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, Seaside Home Health cannot and does not guarantee the absolute security of any information transmitted through the Site.

    By using the Site, you consent to the collection, use, and disclosure of your information in accordance with our Privacy Policy and these Terms. If you do not agree with our data practices, your sole remedy is to discontinue use of the Site.

    4. ACCESSIBILITY

    Seaside Home Health is committed to ensuring digital accessibility for individuals of all abilities. We strive to design, develop, and maintain our website in accordance with applicable accessibility laws and recognized best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the Americans with Disabilities Act (ADA), to the extent reasonably feasible for a private healthcare provider offering web-based information.
    Our goal is to make the Site usable by the broadest possible audience, including individuals who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, or keyboard navigation. We routinely review our website for accessibility improvements and work with qualified accessibility consultants, developers, or tools where needed to identify and resolve issues.
    Despite our efforts, some content may not yet be fully adapted to all accessibility standards. If you encounter a barrier to access, are unable to obtain information from the Site, or need assistance using any element of the Site, we encourage you to contact us directly so we may assist you and improve our accessibility going forward.
    When contacting us, please provide details about the page or feature you experienced difficulty with, the assistive technology or browser you were using, and your preferred method of communication. We will make reasonable efforts to respond to your inquiry and provide the requested information or functionality in an accessible format.

    5. INTELLECTUAL PROPERTY

    All content, features, functionality, and design elements presented on the Site, including, but not limited to, all text, graphics, images, photographs, videos, logos, icons, audio, page layout, code, design, structure, user interface, and overall arrangement (collectively, the “Content”), are the exclusive property of Seaside Home Health or its licensors and are protected by applicable United States and international laws governing copyright, trademark, trade dress, and other intellectual property rights.

    Use of the Site does not grant you any ownership interest in the Content. Except as expressly authorized in writing by Seaside Home Health, you may not copy, reproduce, publish, transmit, modify, display, create derivative works from, distribute, perform, or otherwise exploit any part of the Site or its Content, whether in whole or in part, for any public or commercial purpose.

    You may view and use the content for your own personal, non-commercial informational purposes only, provided that you do not remove any copyright, trademark, or other proprietary notices. All rights not expressly granted under these Terms are reserved by Seaside Home Health and its licensors.

    The “Seaside Home Health” name, logo, and related marks are trademarks or service marks owned by Seaside Home Health. All other trademarks, service marks, logos, or trade names appearing on the Site are the property of their respective owners. Use of any of these marks without express permission may violate trademark law and is strictly prohibited.

    Any unauthorized use of the Content or the Site may result in civil or criminal penalties, including, without limitation, liability for damages, injunctive relief, and attorneys’ fees.

    6. THIRD-PARTY LINKS

    The Site may contain links or references to external websites, platforms, applications, or services that are not owned, controlled, or operated by Seaside Home Health (“Third-Party Sites”). These links are provided solely for your convenience and informational purposes. The inclusion of any link on the Site does not imply an endorsement, sponsorship, affiliation, or recommendation by Seaside Home Health of the linked site, its operator, or its content.

    Seaside Home Health has no control over the content, security, functionality, or privacy practices of any Third-Party Site, and we are not responsible or liable for any information, materials, or services made available on or through those websites. If you choose to access a Third-Party Site, you do so entirely at your own risk and subject to the terms and conditions and privacy policies of such site.

    We encourage you to review the applicable terms and privacy policies of any third-party website before engaging with it, providing personal information, or relying on its content. Seaside Home Health disclaims any responsibility for damages, losses, or liabilities that may arise from your use of or reliance on any Third-Party Site or resource.

    To the extent any Third-Party Site embeds or references Seaside Home Health’s materials or brand, such usage is unauthorized unless expressly permitted in writing by Seaside Home Health.

  • Seaside Home Health (561) 437-1411. Please call us for any questions or concerns.

    Administrator Jamie Plastina- Koch

    Clinical Director, DON: Laura Canty

    Abuse, Neglect or Exploitation please call 1-800-962-2873

    To report elder abuse in Florida, call the Florida Abuse Hotline at 1-800-962-2873 (1-800-96-ABUSE), available 24/7, or report online at myflfamilies.com.

    For immediate, life-threatening danger, call 911.

    State of Florida Agency for Health Care Administration (AHCA) To report a complaint to the State of Florida regarding services you receive, please call 1-888-419-3456

    Medicare fraud: To report suspected Medicare fraud, please call the number below. Federal agencies handle fraud because Medicare is a federal program. 

    • Phone: Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

    • Online: Report fraud via the official Medicare.gov website.

    • HHS Office of the Inspector General: Call their hotline at 1-800-HHS-TIPS (1-800-447-8477) or file a complaint online at tips.oig.hhs.gov.

    • If you suspect Medicaid fraud please call

    • Florida Agency for Health Care Administration (AHCA):

    • Florida Attorney General's Office:

      • Phone: Call the Attorney General's Fraud Hotline at 1-866-966-7226. Online: File a complaint on the MyFloridaLegal.com website.

    • Palm Beach Emergency Management, Palm Beach County

      Division of Emergency Management

      Address:

      20 South Military Trail
      West Palm Beach, FL 33415

      Phone Numbers:

      (561) 712-6400 - Main Phone
      (561) 712-6342 - TDY/TTY
      (561) 712-6464 - Fax

    • https://secure.co.palm-beach.fl.us/PSD.EM.SpecialNeedsApplication/

    • Palm Beach application for a special needs shelter in the event of an emergency

    • Broward County emergency management Non-Emergency Contact: (954) 764-HELP (4357)

    • Broward County Aging resource center Call our Helpline: 954-745-9779, https://www.adrcbroward.org/about-us/

    • The help line for the Palm Beach County aging resource center is also available. Elder Helpline: 866-684-5885  or www.aaapbtc.org.

    • Florida Department of Elder Affairs

    • Agency for persons with Disabilities State Office
      Agency for Persons with Disabilities
      4030 Esplanade Way, Suite 380
      Tallahassee, FL 32399-0950
      Phone: (850) 488-4257
      Toll-Free: 1-866-APD-CARES (1-866-273-2273)
      Fax: (850) 922-6456
      Email: APD.Info@apdcares.org

      4040 Esplanade Way
      Tallahassee, FL 32399-7000
      information@elderaffairs.org

      Phone: 850-414-2000
      Fax:
      850-414-2004
      TDD: 850-414-2001

    • Joint Commission complaints or concern Reports can be submitted by mail to:

      Office of Quality and Patient Safety
      Joint Commission
      One Renaissance Boulevard
      Oakbrook Terrace, Illinois 60181. Call 1.800.994.6610

  • To verify the licensing and certification of home health care agencies in Florida, you can utilize the following resources:

    1. Florida Agency for Health Care Administration (AHCA): AHCA oversees the licensing of home health agencies in Florida. You can search for licensed home health agencies through their website. (ahca.myflorida.com)

    2. Florida Department of Health (DOH): The DOH provides a license verification tool for various health care providers. While primarily focused on individual practitioners, it can be useful for verifying certain

      Florida Agency for Health Care Administration (AHCA)

      https://ahca.myflorida.com/

      Centers for Medicare & Medicaid Services (CMS) — Home Health Compare

      https://www.cms.gov/

      Florida Department of Health

      https://www.floridahealth.gov/

      Florida Health Finder (AHCA facility search)

      https://www.floridahealthfinder.gov/

      Florida Division of Corporations (SunBiz)

      https://dos.myflorida.com/sunbiz/

    3. Credentials from home health care agencies must meet state regulations and standards. (floridahealth.gov)

    By using these tools, you can confirm the licensure status and ensure that the home health care agency you are considering is properly certified to operate in Florida.

  • How to check for Medicare‑certified home health providers in Palm Beach County

    • Use Medicare’s Home Health Compare to search by county or ZIP and confirm Medicare certification, quality ratings, services, and recent survey results. (medicare.gov)

    • Use FloridaHealthFinder (Florida’s facility/agency locator) to filter home health agencies by service area and Medicare/Medicaid status. (quality.dev.healthfinder.fl.gov)

    • Contact your local Area Agency on Aging or the Palm Beach County discharge planner/social worker — they keep lists of local Medicare‑certified agencies and preferred providers. (aaapbtc.org)

    • Ask your physician, hospital discharge planner, or care manager to name agencies they regularly work with, then verify each agency’s Medicare certification on Medicare.gov or the ACA (state) site before signing up.

    1. Confirm the state license (AHCA). Search the Agency for Health Care Administration’s licensing/online portal or facility pages to find the agency’s active home‑health license, license number, status, expiration and any survey/inspection or enforcement history. (ahca.myflorida.com)

    2. Check Medicare certification and quality (CMS). Use Medicare’s Home Health Compare / CMS resources to verify whether the agency is Medicare‑certified (able to bill Medicare), view quality measures and compare agencies. (cms.gov)

    3. Use Florida Health Finder (public facility search). AHCA’s Florida Health Finder lists licensed facilities/agencies and basic license details for consumers—use it to cross‑check the AHCA record. (ahca.myflorida.com)

  • Here’s a concise checklist of the services and features to look for when choosing a home health care agency for an elderly parent:

    Core services to look for

    • Skilled nursing and clinical care: wound care, injections, IVs, chronic disease monitoring (if medical needs exist).

    • Therapy services: physical, occupational, and speech therapy (short-term or ongoing).

    • Medication management: administration, reminders, reconciliation with prescribers.

    • Dementia / memory-care expertise: staff trained in Alzheimer’s and behavior management.

    • Companionship and social support: meaningful interaction, supervision, fall-prevention.

    • Care coordination, written care plans, and communication with doctors and family.

    These services are commonly offered and described by major home-care providers such as Seaside Home Health Care

    Agency qualifications and red flags

    • Licensing, accreditation, and insurance: Verify state license and any accreditation (e.g., Joint Commission) and that caregivers are bonded/insured.

    • Hiring & training standards: background checks, I-9/eligibility, orientation, and ongoing training (especially dementia training).

    • Care continuity and supervision: ask about staff turnover, primary caregiver assignment, supervisory nurse visits, and how substitutions are handled.

    • Clear billing & payer information: Whether they accept Medicare/Medicaid, private pay, or long-term care insurance; get rates in writing.

  • Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts.

    The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

    Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

    Get More Information about the No Surprises Act

    If you believe you’ve been wrongly billed, you may contact our office right away, and we will assist you. 561-437-1411

    Resources:

    • The U.S. Centers for Medicare & Medicaid Services (CMS) at 1-800-MEDICARE (1-800-633-4227) or visit cms.gov/nosurprises for more information about your rights under federal law.

    • The Florida Department of Financial Services, Division of Consumer Services at 1-877-MY-FL-CFO (1-877-693-5236).

  • What is Seaside Home Health?

    Seaside Home Health is a Medicare-certified provider offering skilled nursing, therapy, and supportive services in the comfort of your home across multiple Florida regions.

    What areas does Seaside Home Health serve?

    We proudly serve Palm Beach & Broward counties. This includes surrounding areas, with licensed offices covering additional counties. Our main offices are in Delray Beach and Deerfield Beach, FL.

    Is Seaside Home Health Medicare-certified?

    Yes. Seaside Home Health is fully Medicare-certified, ensuring that every service meets the highest national standards for safety and quality.

    How do I know if I qualify for Seaside Home Health services?

    Eligibility usually requires a physician’s referral and Medicare’s home health criteria, including being homebound and needing skilled nursing or therapy.

    How do I get started with Seaside Home Health?

    Ask your physician for a referral or contact Seaside directly. Our intake team will verify eligibility and coordinate with your doctor and insurance. We will create a personalized care plan.

    What insurance does Seaside Home Health currently accept?

    Elite Home Health is currently a traditional Medicare-certified home health agency. Medicare generally covers our skilled nursing and therapy services for eligible patients. Please talk to our office to discuss your benefits.

    Please contact the office to confirm the additional Medicare Advantage plans and commercial insurance plans we might accept at this time.

  • Activities of Daily Living (ADLs)

    Basic personal care tasks such as bathing, dressing, eating, and mobility.

    Behavioral Health

    This is healthcare focused on mental health, including conditions like anxiety, depression, and dementia.

    Personalized Care Plan

    A personalized guide that outlines the type of care a patient needs, created with input from doctors, nurses, therapists, and the family.

    Certified Nursing Assistant (CNA)

    A trained caregiver who helps patients with daily activities and basic healthcare needs under the supervision of nurses.

    Compression Therapy

    Treatment using special bandages or garments to improve circulation and reduce swelling, often for lymphedema.

    Fall Injury Prevention

    Programs and strategies designed to reduce the risk of falls, such as home safety assessments and mobility training.

    Home Health Aide (HHA)

    A professional who provides assistance with personal care, light housekeeping, and companionship in the home. We have a sister company to provide these services.

    Home Infusion Therapy

    Medical treatment that delivers medications, fluids, or nutrition directly into the bloodstream through an IV line, administered at home.

    Lymphedema

    Swelling that occurs when lymph fluid builds up in the body, often after surgery, radiation, or infection.

    Manual Lymphatic Drainage (MLD)

    A gentle massage technique used in lymphedema therapy to encourage the flow of lymph fluid.

    Medical Social Worker (MSW)

    A licensed professional who supports patients and families with counseling, community resources, and care planning.

    Medicare Certified

    A designation that means a healthcare provider meets strict federal standards set by Medicare for safety and quality of care.

    Occupational Therapy (OT)

    Therapy that helps patients perform daily activities more independently by teaching skills or adapting their environment, such as using assistive devices or modifying home layouts to enhance accessibility.

    Physical Therapy (PT)

    Treatment that improves strength, balance, flexibility, and mobility after illness, injury, or surgery.

    Psychiatric Nursing

    A specialized area of nursing that focuses on supporting patients with mental health needs.

    Skilled Nursing

    Advanced nursing care provided by licensed professionals, such as wound care, IV therapy, chronic disease management, and post-surgical care.

    Speech Therapy

    Services that help patients improve speech, language, voice, or swallowing difficulties.

    Telemedicine

    The use of video calls and digital tools to provide healthcare remotely, without needing to travel to a clinic.

    Wound Vac (Vacuum-Assisted Closure)

    A medical device that uses suction to help wounds heal faster by keeping them clean and drawing out fluids.